Shipping policy

Shipping Policy

Thank you for shopping with Sits ‘n’ Wiggles! We strive to ensure that your order reaches you promptly and in perfect condition. Please review our shipping policy below for details on our delivery options within Australia.

 

Shipping Rates

Standard shipping: $12.95 (flat rate) for all orders under $100.

Free Shipping: Enjoy free standard shipping within Australia on all orders over $100.

Processing Time

Orders are processed within 1-3 business days. You will receive a confirmation email with tracking details once your order has been dispatched.

 

Delivery Time

Standard Shipping: 3-10 business days, depending on your location within Australia. All our products are shipped directly from our warehouse in Airlie Beach, Queensland.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions and carrier delays.

Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package on the carrier's website.

Shipping Locations

We currently ship to all addresses within Australia, including PO Boxes and parcel lockers.

Questions?

If you have any questions about our shipping policy or need assistance, please contact our customer service team at hello@sitsnwiggles.com.au

 

Thank you again for choosing Sits 'n' Wiggles as your trusted Australian provider of premium pet accessories. We’re honoured to be a part of your pet's journey and committed to delivering quality and comfort every step of the way.